Marketplace

Can customers see the tracking information?

Yes, once Track & Trace information is synced, it’s automatically visible to customers through their order status pages on platforms like Bol.com, Amazon, or your webshop. You can also have…

Does Syncjob handle Track & Trace information?

Yes, Syncjob automatically syncs Track & Trace details from your logistics provider and updates them across all relevant Sales Channels, keeping both you and your customers informed.

What happens if there’s an issue with an order?

If an order fails to sync, Syncjob will generate an error notification with details so you can quickly identify and resolve the issue. You’ll also receive alerts for failed synchronisations…

Can I choose to process orders manually?

Yes, Syncjob offers both manual and automated order processing. You can review and process orders individually or set rules to automate the entire process.

How often does Syncjob sync orders?

Orders are synced in near real-time. As soon as an order is placed on one of your sales channels, Syncjob automatically imports and updates it across all connected platforms.

What if there are stock issues?

Syncjob provides error notifications and logs, allowing you to quickly resolve any stock discrepancies before they affect sales.